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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yanice Vazquez-Barbosa

Yanice Vazquez-Barbosa

August 28, 2026

5  out of  5
rating by Yanice Vazquez-Barbosa
"Hi, I wanted to start off by saying that I avoid phone calls (any) like the plague. But Liz was so friendly and easy to talk to! She kindly walked me through every step and was patient even though this was my first time doing insurance life policy. I would definitely recommend her because her honesty sane kindness was invaluable!! So helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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AngieGil

August 27, 2026

5  out of  5
rating by AngieGil
"Thanks Liz for a great customer service! I 100% recommended !!! 😁😁"
We responded:
"AngieGil, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Andrea Ramirez

August 27, 2026

5  out of  5
rating by Andrea Ramirez
"I want to thank this insurance, the process was smooth, easy, and stress-free. I highly recommend State Farm and Gilbert Cazarez to anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you so much for your kind review, Andrea!  If you need insurance assistance, we are just an email or call away! - Luis Estrada, your State Farm Agent   "
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Luis Ornelas

August 27, 2026

5  out of  5
rating by Luis Ornelas
"Good customer service & good full coverage insurance for my vehicle, thanks to Gilbert Cázares. I appreciate the help and patience!"
We responded:
"Thank you so much for the 5 stars, Luis! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Hector Garza

August 27, 2026

5  out of  5
rating by Hector Garza
"Everytime I go to Luiis Estrada at State Farm insurance I always get greated by the best agents. They are very polite and very helpful. Every question I have it gets answered. I'm happy I have my insurance polices with Luis Estrada@ State Farm. Thank you Gilbert Casarez for keeping me and my family covered all the time."
We responded:
"Hector, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laredo insurance team! - Your State Farm Agent, Luis Estrada "
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Jose Luis Ramirez

August 27, 2026

5  out of  5
rating by Jose Luis Ramirez
"Ask for Gilbert Cazarez! Excellent service and he answered all my questions about insurance. Would highly recommend him since he was able to assist me with my insurance needs! Thank you again Gilbert!!"
We responded:
"Jose, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Laredo insurance team! - Your State Farm Agent, Luis Estrada "
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Lina Caz

August 27, 2026

5  out of  5
rating by Lina Caz
"Excellent service from start to finish! Gilbert Cazarez did an amazing job explaining the insurance purchase process and making sure everything was clear and easy to understand. He was professional, helpful, and took the time to answer all my questions. I truly appreciate the great customer service and highly recommend Gilbert to anyone looking for a smooth and stress-free experience. Thank you, Gilbert!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Fernando Garza

August 27, 2026

5  out of  5
rating by Fernando Garza
"Amazing service, was greatly taken care of for all my insurance needs from Elizabeth. Have recommended her to my friends and family."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Estrada’s team. "
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Jesus Soto

August 10, 2026

5  out of  5
rating by Jesus Soto
"My family and I want to thank Liz for being patient and helping us save so much money on our auto insurance. We highly recommend her! Thank you!"
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
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Samantha Harris

July 29, 2026

5  out of  5
rating by Samantha Harris
"I would like to take a minute to say thank you to Liz and the team. I had a few questions about getting life insurance but was unsure where to start. Liz helped answer the many questions I had and made things clearer for me. I am going to go over this info with my husband and will be reaching back out to get things going."
We responded:
"Samantha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laredo insurance team is always here and happy to help. "
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Octavio Fierro

July 29, 2026

5  out of  5
rating by Octavio Fierro
"Liz fue de gran ayuda con todas mis preguntas sobre cómo cambiar el seguro de mis carros a State Farm. Soy nueva en Laredo, y ella hizo que todo el proceso fuera fácil de entender. Realmente sabe de lo que habla, fue muy amable, paciente y me trató con mucho respeto durante todo el proceso. Agradezco mucho su excelente servicio al cliente y la recomiendo ampliamente a cualquier persona que esté buscando un seguro."
We responded:
"Octavio, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Laredo insurance team is always here and happy to help. "
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Susan N.

July 15, 2026

5  out of  5
rating by Susan N.
"I was shopping around for car insurance and gave your location a call spoke with Liz she was very helpful and answered all questions I had. Thank you Liz for everything."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Lee

July 8, 2026

5  out of  5
rating by Lee
"Excellent help from Liz and Erika!!"
We responded:
"Lee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Luis Estrada’s Team!"
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P JR

July 2, 2026

5  out of  5
rating by P JR
"Great customer service provided by Liz . I’m very happy with my new policy I really recommend it. Give them a call , ask for Liz , you won’t be disappointed!"
We responded:
"P, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mireya Diaz

June 30, 2026

5  out of  5
rating by Mireya Diaz
"Thanks to the office manager, Karla for always assisting me and my family !! Always great customer service and goes above and beyond to help us !!"
We responded:
"Thanks so much for the fantastic rating, Mireya! We are so glad you had a positive experience with us here on State Farm Agent Luis Estrada’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Gracie Vela

June 19, 2026

5  out of  5
rating by Gracie Vela
"Ms
Claudia at State Farm is very professional and helpful.
I highly recommend
Claudia for all your insurance needs."
We responded:
"Gracie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Rudy Olivares

June 16, 2026

5  out of  5
rating by Rudy Olivares
"Liz helped me alot and was very happy with the service"
We responded:
"Thank you for taking the time to leave such a great review, Rudy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jesus Saucedo

June 11, 2026

5  out of  5
rating by Jesus Saucedo
"Great service and happy with Liz with a. Great policy"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Leonardo Gaza

June 9, 2026

5  out of  5
rating by Leonardo Gaza
"Excellent assistants Lizzy ty"
We responded:
"Thank you so much for the 5-star rating, Leonardo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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alicia Garcia

June 9, 2026

5  out of  5
rating by alicia Garcia
"Excellent"
We responded:
"Thank you so much for the 5-stars, alicia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Luis Estrada’s Team anytime."
Profile photo of La Guera

La Guera

June 3, 2026

5  out of  5
rating by La Guera
"I had a great experience and received excellent customer service from Elizabeth. She took the time to answer all of my questions thoroughly and explained everything in a way that was easy to understand. I never felt rushed, and She made sure I was comfortable with the information before moving on. Her knowledge, patience, and professionalism made the entire experience stress-free. I truly appreciate the outstanding service and would highly recommend her to anyone looking for helpful and knowledgeable assistance."
We responded:
"Thank you so much for the 5-stars, La! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Luis Estrada’s Team anytime."
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Alicia Juarez

June 1, 2026

5  out of  5
rating by Alicia Juarez
"Me encanta el servicio al cliente de Sabrina"
We responded:
"We are grateful for your 5-star review, Alicia! Thanks for taking a moment to share your positive rating of State Farm Agent Luis Estrada’s Team here in Laredo . "
Profile photo of K Kv

K Kv

May 29, 2026

5  out of  5
rating by K Kv
"Hello- I wanted to recommend Liz she is an outstanding State Farm agent, shes knowledgeable, responsive, and takes the time to explain my coverage options clearly. Any questions Liz is quick and polite help. Also she makes the process easy and stress-free. Her professionalism and dedication to her clients truly stand out. I highly recommend Liz to anyone looking for reliable and personalized insurance service (Elizabeth)"
We responded:
"Thanks so much for the amazing review, Karla! We really appreciate your support here in Laredo . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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valerie romero

May 29, 2026

5  out of  5
rating by valerie romero
"Amazing customer service @Sabrina
She is very understanding and helpful when it comes to your needs of insurance. Very satisfied with her service. I recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Luis Estrada’s Team. "
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Vanesa Hernandez Macias

May 29, 2026

5  out of  5
rating by Vanesa Hernandez Macias
"Excellent And quick Service very detalled explanation of the coverage Thanks You Elizabeth!"
We responded:
"Thank you for your kind review of State Farm Agent Luis Estrada’s Team. We appreciate it!"